Quick Guide

  • Lenders must conduct responsible lending checks before offering overdraft facilities; failure to assess a customer's financial situation adequately may lead to irresponsible lending and potential financial harm. It is crucial for consumers to be fully aware of the conditions and potential implications of using an overdraft, especially if it becomes a long-term financial burden.
  • Mismanagement of overdraft facilities can have a lasting impact on your financial health. If you believe your overdraft was provided without proper affordability checks, or if it's led to prolonged financial strain, our team at Great Claims can evaluate your case to see if you are eligible for compensation.
  • Our service operates on a no-win, no-fee principle, meaning you will not be charged if your claim for mis-sold overdraft or irresponsible lending does not succeed. This approach ensures that you can pursue justice and potentially recover financial losses without upfront costs.

Have you had poor overdraft advice?

In the UK, a vast number of individuals utilise overdraft facilities without fully evaluating if such a financial tool aligns with their needs or questioning the responsibility of the lender in offering this service.

Overdrafts are intended for short-term financial assistance. It's imperative that lenders assess and confirm a borrower's capacity to repay the overdraft in a timely manner without compromising their ability to manage other financial obligations and living expenses. Nonetheless, investigations by the Financial Conduct Authority (FCA) reveal a trend of consumers relying on arranged overdrafts for extended durations, accruing charges over prolonged periods.

Lenders are obligated to cease charging for an overdraft service or refrain from increasing the credit limit if it becomes apparent that the facility is being used long-term. If you find yourself in a situation where you were granted an overdraft or any form of loan that was beyond your financial means, Great Claims is here to assist you in recuperating any potential losses.

Time is of the essence due to the statutory deadlines, known as limitation periods, which govern mis-selling claims. Initiate your claim with us today and let our team of experts navigate you through the claim process, ensuring you receive the guidance and support needed to potentially recover your funds.

Request a callback

Want to know more about or get started with a claim?  Fill in the form and we will get back to you as soon as possible. 

Frequently asked questions

An overdraft mis-selling claim arises when a bank or lender provides an overdraft facility without adequately assessing whether the customer can afford it, or fails to explain the terms and implications properly. If the overdraft leads to prolonged financial strain due to high charges or inappropriate lending, you may have grounds for a claim.

You might have been mis-sold an overdraft if:

  • You were not fully informed about the charges and interest rates.
  • The lender did not properly assess your financial situation to determine if you could afford the overdraft.
  • You were encouraged to increase your overdraft limit without a clear explanation of the consequences.
  • You've been using your overdraft regularly over a long period, indicating it was not suitable as a short-term solution.

Yes, Great Claims specialises in assisting individuals who have been mis-sold financial products, including overdrafts. Our team of experts can review your situation, advise on the likelihood of a successful claim, and guide you through the claim process on a no-win, no-fee basis.

The process involves:

  • Initial consultation to discuss your situation and gather evidence.
  • A professional assessment of your claim's validity.
  • Submission of your claim to the lender, detailing how the overdraft was mis-sold.
  • Negotiation with the lender for appropriate compensation.
  • If necessary, escalation to the Financial Ombudsman Service for a decision.

Great Claims operates on a no-win, no-fee basis, meaning you will not be charged if your claim is not successful. If we secure compensation for you, we will retain a percentage of the amount as our fee. The exact percentage will be clearly outlined in our agreement before you proceed with your claim.

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Great Claims Ltd is not regulated by the Financial Conduct Authority (FCA) as it does not carry out claims management activities or financial promotions, as defined by the Financial Conduct Authority (FCA)

Request a callback

Want to know more about or get started with a claim?  Fill in the form and we will get back to you as soon as possible.